Identity Theft

How criminals use a low-interest credit card scam to steal from you using identity theft. It starts with what sounds like a promising phone call: For a one-time fee, you can lower the interest rate on your credit card. But the person on the other end of the line isn’t with your bank or credit card company and what that person is really after is your identity.

We obtain a database of names of people who have had their identities stolen through this scam, and inform them about the breach. And we talk to experts and a former fraudster who tell us how you can protect your personal information, including testing whether Equifax and TransUnion are doing enough to protect you.