FTC Consumer Blog

By BCP Staff If you’re thinking about taking on gig work — driving, fixing, delivering, or tasking — you’re probably thinking about pay. But what if a company promises they’ll pay you a certain amount and then ends up paying you less? The FTC alleges that’s what happened to drivers of Walmart’s delivery service, Spark Driver. Read more >

By BCP Staff As the holiday season becomes an ever more distant memory, the holiday bills might not be. If you’re looking to pick up a side gig to make extra cash, pay down debt, or catch up on some bills, know that scammers are looking to make money, too. One of their hustles is advertising fake jobs. So how do you tell a legit gig from a scam? Read more >

By BCP Staff It’s almost time for National Consumer Protection Week (NCPW) 2026. Are you ready? We hope you’ll join in celebrating the Week! Find events — like a webinar on emerging scams, a roundtable discussion on the top scams affecting older adults, or one of the in-person events happening around the country, along with everything else — at ftc.gov/ncpw. Read more >

By BCP Staff Unemployment benefits can be a life saver if you’re between jobs. But what happens if a scammer misuses your personal information, like your Social Security number (SSN) to file a fraudulent unemployment claim? That’s identity theft. Read more >

By BCP Staff Met someone new online…but you still haven’t met in person? With Valentine’s Day just around the corner, it’s a great time to make sure you know how to recognize a romance scam.Romance scams can happen to anyone. And with the help of AI and other tech, they might not be so easy to spot. AI or not, here are some signs you’re dealing with a scammer: Read more >

By BCP Staff If a debt collector calls, do you know what to do? You have rights. Debt collectors can’t harass, lie, or treat you unfairly — even if you owe the debt. Before you pay, confirm a debt is actually yours — not someone else’s or a scam to get your money. Consider talking to the collector at least once to find out, even if you don’t think you owe the money. To help you avoid a scam, here’s what to do next. Read more >

By BCP Staff For many, the beginning of the year is often a time for taking stock and planning for the year to come. If you’re looking for ways to strengthen your financing footing in the new year, the FTC’s consumer.gov has tools that can help. Read more >

By BCP Staff February ramping up can only mean one thing: National Consumer Protection Week (NCPW) is right around the corner. And this year, NCPW is March 1 – 7, 2026. Here are some ways to start planning: Read more >

By BCP Staff If you’re one of the many millions of people eligible for a refund from the FTC’s settlement with Amazon, you might already have gotten a check for up to $51. If you got it and deposited or cashed it, you’re all set. You might also have gotten an email or postcard this month with instructions on how to submit a claim. But based on what we’re hearing from consumers, some people have questions about Amazon’s refund process and their eligibility, whether they need to file a claim, and how to do it. If that’s you, let’s get you to some answers. Read more >

By BCP Staff Your phone rings and what the caller says next sends you into a panic. They claim there’s fraud on your credit card, someone hacked your bank account, you owe a tax debt, or your benefits will end today. Your adrenaline is pumping, and your mind races a hundred miles an hour. They sense this—and they say they can help. Should you trust them? No. Read more >